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Quality Craftsmanship
The Scarlet Amour Jewels of Passion collection has been designed and handcrafted by talented Australian jewellers and craftsman; with each functional and stylish piece designed to incorporate all the qualities of fine jewellery.
 
Scarlet Amour's designer and head craftsman Mr Colin Burn has an interesting and comprehensive history in silver smithing and metallurgy. Colin has combined old world craftsmanship with the latest (CAD) Computer Aided Design technology to create his fine jewellery designs and quality motorised pieces. This method offers a new level of precision jewellery design that facilitates intricate design features, creates secure stone settings and produces high quality mechanical and internal workings.  By finding the balance between mechanics and aesthetics, Colin has created a variety of unique products that have functional components on the inside and exquisite designs that embellish the surface.
 
Each Scarlet Amour jewellery piece is individually hand finished and quality checked to ensure that each and every piece maintains the superior standards of workmanship and quality that Scarlet Amour clients expect.
 
Materials
Jewels of Passion - Made to Order Designs
The order made pieces are individually created for exclusive customers and are crafted from the finest quality materials incorporating solid gold, diamonds, semi-precious gemstones and Australian South Sea pearls. These materials are sourced for their colour, clarity and quality and are a stunning feature that enhance the unique designs. The stones are set by experienced jewellers to ensure the settings are secure and will last a lifetime.
The white Australian South Sea Pearls that are featured in this collection are unquestionably the rarest and finest cultured pearl in the world. No other pearl can equal its natural beauty and size. These high grade Australian Pearls are of such quality they do not require bleaching, tinting, dying or skinning.
Jewels of Passion - Designs on Demand
This collection of sensual jewellery for the boudoir has been created as an affordable luxury item. The unique jewellery designs are crafted from Sterling silver and heavily layered in gold featuring cubic zirconiafs and South Sea shell pearls. The materials used in these designs have been carefully selected to reduce the retail price without compromising on the quality, unique design and visual appeal of each piece.

Product Care
Please read all the information below carefully and follow our simple suggestions to maintain the quality of your jewellery purchase. Scarlet Amour Pty Ltd takes no responsibility should any Scarlet Amour product be mistreated or not used as detailed in the care instructions and recommendations outlined on this website.
 
Caring for Gold
All Scarlet Amour pieces are crafted using precious metals such as Gold, Platinum, Rhodium and Fine Silver. Precious metals can be permanently marked by surface scratches especially by those made by other jewels. It is imperative that all Scarlet Amour pieces are stored individually and away from other jewellery items in a protected place to prevent any damage. We suggest storing each piece in the case provided or a soft pouch to protect them and prevent any damage to the Gold finish.
 
Cleaning Gold
The standard jewellery procedures for cleaning gold should not be used for any Scarlet Amour piece as they may also contain precious stones and pearls that require special care.
When cleaning fine jewellery pieces and intimate products simply run under warm water using a mild soap and a soft non abrasive cloth or your hand until the surface is clean.
To dry the surface of the piece use a soft non abrasive dry cloth and store appropriately.
 
Special care needs to be taken to ensure the quality finish of the Scarlet Amour intimate products is maintained:
Never use a jewellery cleaning cloth to clean or dry your product as it may contain abrasive materials or chemicals.
Do not subject product to extreme temperature conditions, such as hot or boiling water or freezing.
Never disassemble or tamper with the product to clean or for any other reason.
Do not drop or mishandle the product.
Always clean intimate products thoroughly after each use.
 
Caring for Pearls 
Australian South Sea pearls and South Sea Shell pearls are used by Scarlet Amour jewellers and craftsman in many of the jewellery designs. 
For better pearl care, simply wipe your gems with a soft dry cloth after every use. This will prevent dirt from accumulating and keep perspiration, which is slightly acidic, from eating away at the pearl nacre.
Never use an ultrasonic cleaner.
Never use or expose pearls to dish or wash detergents, bleaches, powdered cleansers, baking soda, or ammonia-based cleaners.
Never use toothbrushes, scouring pads or abrasive materials to clean pearls.
Do not expose pearls to extreme temperatures.
Never spray perfume or cologne directly onto a pearl.
  
Caring for Gemstones
Scarlet Amour designs incorporate the finest facet and cabochon cut precious and semi precious stones selected for their flawless clarity and quality.
Gemstones can be permanently fractured or scratched if they are dropped on a hard surface, mistreated or stored next to other jewellery. By storing all your jewellery pieces separately in soft pouches or in jewellery boxes you will minimise surface damage to your Scarlet Amour product and your other jewellery items.
 
Caring for Diamonds
Because diamonds can easily scratch other jewellery, even other diamonds, the best single piece of advice is to keep your diamond jewellery in the case provided, a fabric lined jewellery case with dividers, or a soft pouch to protect them and prevent surface damage.
When not cleaned properly the settings of your diamonds can pit and discolour. Oils, lotions, powders, soaps and even your natural skin oils can put a film on diamonds that cut down their brilliance. But this can be easily fixed. Simply clean and polish your diamonds with a soft damp cloth regularly.
 
Intimate Product Recommendations
The Jewels of Passion intimate jewellery items are made from precious metals and are generally inflexible, please use with caution.
Always use a good quality, water based lubricant.
Never use on sore or inflamed areas.
Never use alcohol or any other solvent to clean the product.
Keep oils away from feathers and hair features as it may compromise the appearance of the delicate materials or be difficult to clean.
 
Motorised Product Care Recommendations
We recommend that all Scarlet Amour products are refurbished annually by our experienced craftsman who will verify that the jewellery settings and gold finish are secure and well maintained. When you leave your jewellery with us we will check its condition and advise you of any repairs and cost that may be necessary to restore its full beauty and value.
Remove batteries between each use.
Replace batteries inserting positive end first.
Do not subject to extreme temperature conditions such as hot or boiling water or freezing.
Do not use product for extended periods of time.
Do not place near heat or open flames.
Always test product temperature before use to avoid injury or discomfort.
Never fully immerse the product in water.
Never disassemble or tamper with the product in any way.

Warranty
Scarlet Amour guarentees the quality workmanship of every product we manufacture. We believe that by continually treating our products with proper care they will last a lifetime. All warranties are subject to Scarlet Amour being satisfied that a defect was caused by defective workmanship or materials and was not caused by or was not substantially contributed to by factors beyond our control.
Jewels of Passion - Made to Order
The products in the collection carry a 5 year warranty on the quality gold finish and product workmanship, as well as a 12 month mechanical warranty on the motor. 
Jewels of Passion - Designs on Demand
This collection is covered by a 12 month warranty on the quality gold finish and product workmanship.
Please be aware that Scarlet Amour take no responsibility should the product be, mistreated, mishandled or misused.  Abrasions, scratches or surface damage due to wear and tear is not covered under warranty however may be repaired at a reasonable charge. 
Scarlet Amour products may not be returned unless they are defective and no echange of mindf policy applies for any purchase.
In the unlikely event that a Scarlet Amour jewellery item is received in a damaged condition or is faulty; return and exchange can be discussed and negotiated with a Scarlet Amour customer service representative.
All defective items must be returned within 7 days of receipt for a credit, exchange, or replacement.
Shipping charges will only be refunded in cases where our error caused the return or the item is defective.
 If during the warranty period your product encounters a manufacturing or workmanship fault, please contact us immediately to discuss repair and return.

IMPORTANT: The original receipt or tax invoice must accompany all warranty claims to provide a starting date of warranty period.

Refurbishment
As Scarlet Amour products are designed to last a lifetime, we have a refurbishment service available for all our motorised Jewels of Passion items at a minimal cost. This service involves a complete quality check, product appraisal,  professional polish and clean, as well as the replacement of the internal motor should it fail outside the 12 month mechanical warranty period.  Please direct refurbishment enquiries to info@scarletamour.com

 

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